Item Details:

• Title: Strategic Product Creation: Deliver Customer Satisfaction from Every Level of Your Company
• Author:Ronald L. Kerber and Timothy M. Laseter
• Publisher:McGraw-Hill
• Copyright: 2007
• Edition: Unstated

Condition:

• Book is in very good condition
• Author inscription and signature on front free endpaper
• Covers beneath dust jacket are clean
• Fore edge of text block are clean
• Pages are clean and bright
• Binding is secure
• Dust jacket is in good condition